What Information We Collect and Why
When you open an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. Each time you make a deposit or withdrawal, the transaction reference tied to your mobile wallet is logged against
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your account for verification and fraud-prevention purposes. We also collect device identifiers, browser type and session activity so we can maintain continuity across mobile and desktop access. If you contact support, the conversation record is stored and linked to your account. We do not sell your
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personal data to third parties. We share information only where required by applicable law or where a payment processor — such as the gateway connecting your Nagad or Rocket account — needs it to complete a transaction. Data we hold is retained for as long as
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your account remains active, plus any period required by the jurisdiction governing your access. You have the right to ask what we hold, request a correction, or ask us to delete your information, subject to legal retention obligations and your local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.